Device Information
TranSafe supports numerous card terminal devices for EMV, magnetic stripe, and contactless payments.
Ingenico
| Image | Model | Download Firmware (Installation) | Download Firmware (Upgrade) | Download Configuration File |
|---|---|---|---|---|
 |
Lane 3000 | 8.73.00 | 8.73.00 | Download |
 |
Lane 3600 | 8.73.00 | 8.73.00 | Download |
 |
Lane 5000 | 8.73.00 | 8.73.00 | Download |
 |
Lane 7000 | 8.73.00 | 8.73.00 | Download |
 |
Lane 8000 | 8.73.00 | 8.73.00 | Download |
 |
Link 2500 | 8.73.00 | 8.73.00 | Download |
 |
Move 5000 | 8.73.00 | 8.73.00 | Download |
 |
Self 3000 | 8.73.00 | 8.73.00 | Download |
 |
Self 4000 | 8.73.00 | 8.73.00 | Download |
 |
Self 5000 | 8.73.00 | 8.73.00 | Download |
 |
Self 7000, 8000 | 8.73.00 | 8.73.00 | Download |
Equinox
| Image | Model | Download Firmware | Download Configuration File |
|---|---|---|---|
 |
Luxe 6200m | R58.0 | Download |
 |
Luxe 8500i | R58.0 | Download |
IDTech
| Image | Model | Download Firmware |
|---|---|---|
 |
VP3350 | 1.00.525.2351.T |
Deprecated devices are listed here.
Card terminals must be loaded with the correct version of the required firmware and appropriate encryption keys.
Pin Debit Key Injection
The merchant's acquirer or processor help desk must specify the Key ID for the PIN key a merchant should use, and can identify which key injection services are able to provide that key.
Point-to-Point Encryption (P2PE)
The TranSafe data encryption system is supported only on Ingenico devices. Other encryption systems such as Voltage and Ingenico On-Guard are also supported on some platforms; please contact the TranSafe Sales department for assistance.
The TranSafe data encryption key must be loaded in Slot 4. The key must be injected as a DEK key, not E2EE.
TranSafe data encryption keys are available from the following key injection service providers:
| Key Injection Service | Live Transaction Key | Test Transaction Key |
|---|---|---|
| Ingenico | 2000F6C091 | 20008BC878 |
| JRs POS Depot | 2000C2105A | 20004161A6 |
| TASQ | 20003FBF99 | 2000E12FF6 |
| The Phoenix Group | 200043255E | 20000DD3C4 |
| POS Portal | 200014F465 | 2000E86E62 |
| ScanSource | 20004DEE37 | 20007ECEDC |
| Heartland | 20008647ED | 2000E00956 |
| ID Tech | 2000F1EE83 (part no. IDT-KEYINJ-298) | 2000AE078B (part no. IDT-KEYINJ-D23) |
| Equinox | 20006BB47F (part no. 930294-015E) | 2000139051 (part no. 930294-014E) |
| Anywhere Commerce | 20005BB97B | 2000FFF566 |
| UCP Inc. | 200017BE8E | 20003D6BC7 |
Please contact the TranSafe Support department if you require assistance with card terminal configuration.